Here is all the information you need relating to our Terms, Conditions and your Privacy.

1. Warranty and replacement of defective goods

No warranty is given as to the life and wear of goods supplied (as this greatly varies depending on the product type, installation environment and mediums used), but the seller agrees that it will rectify or replace any goods which are defective or do not comply with specifications stated providing goods are promptly returned to seller within 12 months of date of supply, carriage paid and are accepted by the seller as defective. The seller accepts no charges relating to work carried out after delivery without written consent and the seller shall be under no liability whatsoever in contract (tort or otherwise) for loss, damage or injury howsoever arising.

2. Claims for damage

No claim for damage in transit, shortage of delivery or loss of goods in transit can be accepted unless in the case of damage in transit or shortage of delivery a separate notice in writing is given to the carrier concerned and to the seller within 3 days of the receipt of goods followed by a complete claim in writing within 5 days of receipt of goods. Where goods are accepted from the carrier concerned without being checked the delivery note must be signed “unexamined” and claims for damage in transit will not be accepted.

3. Technical advice

The seller at the buyers request may, but without being under any obligation to do so, furnish technical advice with reference to the goods sold hereunder, but on the express understanding that any such advice or assistance is given and accepted at the buyers risk, and the seller shall not be liable for any loss, damage or claims arising therefrom.

4. Payment

All goods are sold subject to payment within 30 days from end of month invoiced (or unless otherwise agreed in writing) and payable in full without any deductions or set off. Where there is no record of previous transactions between seller and buyer, credit account has lain dormant for more than 12 months or credit facilities have been removed – the seller may request payment of any new order(s) on a pro-forma invoice basis.

5. Delivery

Delivery dates are estimated only and whilst the seller will endeavour to maintain such dates it does not entitle buyer to make seller liable in any way should delivery be after named date.

6. Property

Notwithstanding the passing of risk in the goods to the purchaser the seller shall remain the legal owner thereof until such time as the purchaser shall have paid to the seller the full price thereof and the full price of any goods the subject of any other contract between the seller and the purchaser. The purchaser acknowledges that until such time as aforesaid he holds the goods as Bailee for the seller and shall if so required store the goods separately from his own goods and in such a fashion as to be readily identifiable as the property of the seller. Payment of the full price shall include, without limitation, the amount of any interest or other sum payable under the terms of this and all other contracts between the seller and purchaser.

The seller shall be entitled at any time to enter upon any premises of the purchaser where the goods may for the time being be stored and to recover the goods of which it is the legal owner, should the purchaser default upon agreed terms.

7. Notes



Use of the website ( is governed by these Terms and Conditions. If a user does not accept these terms and conditions they should exit the website immediately. Specific attention is also drawn to the notice concerning copyright and the Privacy Statement. may at any time revise these Terms and Conditions without notice. It is up to the user to regularly review the Terms and Conditions in case there are any changes. Continued use of the website after a change has been made is to be treated as acceptance of that change by the user.


While tries hard to ensure that this website is functioning correctly and is as accurate as possible, this will not always be achievable and therefore the following disclaimer applies.

This website is provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, accuracy and security. does not guarantee or represent that the content and/or facilities available or accessible via this website will always be accurate, complete or current or that access to the website will be uninterrupted. expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use this website, whether directly or indirectly resulting from inaccuracies, defects, viruses, errors – whether typographical or otherwise, omissions, out of date information or otherwise.

Accessing this website and the downloading of material from it is done entirely at the user’s own risk. The user, and not, will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if has been advised of the possibility of such damage.


This website may contain links to other websites over which has no control. Such links are supplied solely for the convenience of users. is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them or the organisation or persons providing them in any way. does not guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Providers of other websites may place text-based links to pages on the website without seeking prior permission. However such links must not open website pages into frames within another website. Pages from the website must be loaded into the user’s entire browser window. The use of the logo or the logo’s of any associated or subsidiary organisations must not be used for promotional or linking purposes unless prior approval in writing has been given.


These terms and conditions will be governed and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over disputes between a user and arising out of the access or use of this website. Omission by’s to exercise any right under these terms and conditions will not constitute a waiver of such right unless expressly stated by in writing.


Unless expressly stated the copyright and other intellectual property rights (such as, design rights, trademarks, patents etc.) in any material provided on the website remains the property of (or as the case may be another rightful owner). owned material on this website including text and images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, reused, broadcast or transmitted in any way, except for the user’s own personal non-commercial use.

Privacy Policy respects user privacy and operates under a strict privacy policy. may at any time revise these Terms and Conditions without notice. It is up to the user to regularly review the Terms and Conditions in case there are any changes. Continued use of the website after a change has been made is to be treated as acceptance of that change by the user. have adopted appropriate and secure practices for handling and processing data. has adopted the following privacy policy as part of our commitment to protect any personal information (“Personal Information”) which you may provide to us through this website or by any other means.

Any change to this privacy policy will be posted on this website and will become effective 5 days after posting.

Please note that this privacy policy does not apply to other websites linked through this website.

Personal information which you choose to provide to other websites will be subject to the privacy policies of those websites.

We will not use or disclose your personal information unless you have given your permission, except for the following purposes:
1) to assess, operate and improve this website and the services provided through it;
2) to keep you informed about us and our services about this website;
3) if we are required to disclose such Personal Information by any applicable law, regulation or legal process.

We will not sell, trade or rent your Personal Information to others unless you have given your permission. With your permission, we will only share your Personal Information with carefully chosen, reputable and trustworthy third parties.

We will follow the relevant legal requirements and use all reasonable precautions to ensure that only responsible third parties see your Personal Information. However, we are not responsible for any breach of security or act or omission of third parties who receive the Personal Information.

Your Personal Information may be used, transferred to or stored in countries outside your own.

This privacy policy will apply to such Personal Information whether or not required under the laws of each country.

In addition to the use of your Personal Information as described above, we may also gather anonymous information which may be used by us or shared with third parties. This is information which does not identify you, but which may be helpful for marketing purposes or for improving this website or the services provided through it.

This website may, from time to time, use Cookies. Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes and they can make the World Wide Web more useful by storing information about your preferences on a particular site. The use of Cookies is normal practice in the industry and many major websites use them to provide useful features for their customers.

Cookies do not personally identify users but they do identify a user’s computer. Most browsers are initially set to accept Cookies. If you prefer, you can set your Internet browser to refuse Cookies.

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